Thursday, August 7, 2008

Janes Megabites Chocolots #10

I got contacted by an ebay seller that proves my point as to how IN-DEMAND this product is. I forwarded a letter to Janecosmetics to prove my point;
Sent: Thu 8/7/2008 6:52 AM
To: jane
Subject: RE: Jane Chocolots #10
It is most ridiculous that WE are willing to pay up to
$30.00 US to purchase 2 tubes of lipstick that normally sold
for $2.85 a tube. Do you not see that this product SELLS.
I BEG of you to make more. Discontinuing this product was a
BAD idea. Bring our chocolots back!!!!

http://cgi.ebay.com/Jane-Megabites-Flavored-Lipstick-Set-of-2-ChocoLots-10_W0QQitemZ230277382756QQihZ013QQcategoryZ11868QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

They replied with;
Date: Thursday, August 7, 2008, 8:08 AM
Dear Melvina,

Thank you for contacting jane. We are always psyched to
hear from our consumers even when they are not happy. We
apologize that you are unhappy that we have discontinued our
megabites lipstick. We will be more than happy to forward
your comments on to our marketing department as well as send
you a couple coupons to the address that you have provided
below.

Kind Regards

Stephanie
jane

I wrote back;
Why would I want coupons for products that are inferior to the product that has been discontinued? You must understand that I will not purchase any other Jane products, because I cannot buy the one product, Chocolots # 10 that I want. I think that a great many of your previous chocolots customers feel the same way. It would be in your best interest to bring the product back on the market. Are you seriously not concerned with marketability and profit? I would pay up to 15.00 per tube myself, others would pay more. The product was that good! It was moisturizing, non-feathering, smooth application, pleasant smell, great taste and wonderful matte color of brown with red tones. The Natural ingredients that the product contained alone sold it to green bleeding hearts, then the fact that it was not animal tested sold it to PETA people. Who was the genius who said that there wasn't a market for your chocolots? Please Do Forward this E-mail to
Headquarters, maybe someone there who runs the show has a lick of SENSE.


1 comment:

brenna said...

I feel the exact same way. I have half a tube left and I'm scraping the bottom of another. I don't know what I will do when it is gone for good. :(